MinisRus

Privacy policy

This policy explains how MinisRus handles the personal information provided through our website and during business enquiries.

Who we are

MinisRus is a Melbourne-based, pharmacist-founded automated retail business. Privacy questions and requests can be sent to support@minisrus.com.au.

Information we collect

When you contact us, we may collect your name, organisation, email address, phone number, role, location type and the information included in your message. Our website and hosting provider may also create routine technical records such as the time of a request, browser or device information and an internet protocol address for security and service operation.

Why we collect it

We use this information to respond to enquiries, assess potential locations and pilot opportunities, communicate about requested services, maintain website security and meet applicable legal or operational requirements. We do not sell personal information.

When information may be disclosed

We may share information with service providers that help us host the website, process enquiry forms, manage email or provide professional advice. We may also disclose information where required or authorised by law. Service providers may process or store information outside Australia, depending on their infrastructure and locations.

Storage, security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Enquiry information is retained only for as long as reasonably needed for the enquiry, our business records or applicable legal requirements, and is then deleted or de-identified where appropriate.

Access, correction and complaints

You may ask to access or correct personal information we hold about you, or raise a privacy concern, by emailing support@minisrus.com.au. Please provide enough detail for us to identify the relevant information or concern. We will review and respond within a reasonable period.

Changes to this policy

We may update this policy as our website, services or information-handling practices change. The latest version and its update date will remain available on this page.